The Power of Package Utilisation: A New Era for Provider Profitability
With "unspent funds" becoming a thing of the past under Support at Home, package utilisation is now the single most important metric for provider financial health. Discover how a "wellness and reablement" approach drives both client outcomes and revenue.

Under the new Support at Home Program, the concept of "unspent funds" will become a relic of the past. With a shift to quarterly budgets and a fee-for-service payment model, providers will be paid for the services they actually deliver. This makes "package utilisation"—the rate at which a client's budget is converted into services—the single most important metric for your organisation's financial health.
The Support at Home Program Manual champions a "wellness and reablement" approach, which is not only good for clients but is also a powerful driver of profitability. By focusing on services that maintain and improve a client's independence, providers can ensure services are consistently delivered, maximising the use of the client's quarterly budget. The more you help clients achieve their goals and remain independent, the more services you provide, and the more revenue you generate. This new model rewards providers who are proactive in delivering high-quality, effective care.
Call Debra on 1300 664 130 to discuss how Care Collaborator can help make your participant onboarding more efficient and assist with service utilisation.
